Returns & Exchanges
At Stateline Video Games Inc., we want you to be completely satisfied with your gaming-inspired apparel and accessories. We offer a 30-day return window for all unworn and unwashed items to ensure your style remains on point.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return or exchange to receive a pre-paid shipping label via email.
- 2.Package Your Items
Place the original merchandise, including all tags and packaging, into a secure shipping box or mailer to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our warehouse inspects the items for quality assurance, your refund or exchange will be processed within 5 to 7 business days.